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It is great hearing from you and the Ceilume team.  In relation to the installation of our Ceilume tiles...where do I begin.  Your service since the moment we came across your company has been tremendous.  We started this process with samples being mailed out to our home.  After getting over the initial reaction of how light, simple and easy this product was we were convinced that the price was right to move forward.  Within about 10 days our entire shipment arrived.  I was able to enjoy time with my 5 young boys ( all under 12) installing the tiles in the grid as well as cutting out the can light holes.  This may have been one of the quickest, cleanest and easiest do-it-yourself jobs I have ever completed.  We were even able to frame in our retracting projector screen and projector for the home theatre.

Contractor enjoyed the ease of installation.  Am happy about ability to be able to clean if necessary.  Really opened up the room.  Will definately refer to others.

We LOVE our new ceiling! We have received so many compliments from guests. They all think it is real tin. The best part is that no one can tell that it is a drop ceiling because the decorate strips camouflage the usually obvious metal grid. The grid just magically disappears. The product quality is outstanding and was very easy to work with.  The customer service department at Better  Than Tin is fabulous. We called a few times with questions and they were incredibly helpful and pleasant. They also followed up with us after the installation to see how everything went. That gesture is the definition of excellent customer service!